privacy policy

the information we collect

when you book an appointment or contact valora, we may collect your name, email address, phone number, appointment details, comments and relevant consultation information

how we use your information

we use your information to manage appointments, send booking confirmations, provide treatment and aftercare information, respond to questions, process payments and meet our legal and insurance responsibilities

how your information is stored

booking information is stored securely with supabase, payments are processed by stripe, and booking emails may be delivered by resend. each provider only receives the information needed to provide its part of the service

we take reasonable steps to keep your information secure and retain it only for as long as needed for appointments, customer care, insurance and legal requirements

sharing your information

we do not sell your personal information information may only be shared with trusted booking, payment and communication providers where needed to deliver our services or where required by law

your choices

you may ask to access, correct or delete the personal information we hold about you by contacting valora through our listed social channels